Legal

Privacy Policy

Last updated: September 18, 2026

1. Introduction

Make First Step (“we”, “us”, or “our”) operates this website and provides web development, software, and related digital services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us.

2. Information We Collect

We may collect information you voluntarily provide, including:

  • Name, business/company name, email address, and phone number
  • Project details and messages you send through forms or email
  • Basic technical data such as browser type, device, and approximate location (via standard server logs)

3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide project consultations
  • Deliver, improve, and support our services
  • Communicate about projects, updates, and related business matters
  • Maintain website security and diagnose technical issues
  • Comply with applicable legal obligations

4. Cookies and Similar Technologies

Our website may use essential cookies or similar technologies to ensure basic functionality and understand aggregated traffic. You can control cookies through your browser settings. Disabling cookies may affect some site features.

5. Third-Party Services

We may use trusted third-party tools (for example, hosting, analytics, or email) that process limited data on our behalf. These providers are expected to protect your information and use it only to perform services for us. We do not sell your personal information.

6. Data Retention and Security

We retain personal information only as long as needed for the purposes described above, or as required by law. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure.

7. Your Rights

Subject to applicable Indian law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to stop certain processing. To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us so we can delete it.

9. Governing Law

This Privacy Policy is governed by the laws of India. Subject to applicable law, disputes shall be subject to the exclusive jurisdiction of the courts in Vadodara, Gujarat.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the website after changes means you accept the updated policy.

11. Contact Us

For privacy-related questions or requests, contact:

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